GREENFIELD PHARMACY — PATIENT DISPENSING RECORD Patient: MORAN, DIANE ELIZABETH DOB: 14/03/1961 Medicare: ████ █████ █ – 3 Safety Net: Threshold not reached
02/06/1997 — Amoxicillin 500mg caps (qty 20, 1 repeat) Dr. R. Kavanagh, Westmead Medical Centre Notes: Sinus infection. Patient presented with 5-day history of facial pain.
14/06/1997 — Amoxicillin 500mg caps (repeat) Notes: Repeat dispensed. Patient reports improvement.
19/11/1999 — Folic acid 5mg tabs (qty 90, 5 repeats) Dr. R. Kavanagh, Westmead Medical Centre
19/11/1999 — Elevit prenatal multivitamin (qty 30, 5 repeats) Notes: Prenatal care. Patient asked about morning sickness management — advised ginger, small frequent meals.
03/03/2000 — Folic acid 5mg tabs (repeat 2)
03/03/2000 — Ondansetron 4mg wafers (qty 10, 0 repeats) Dr. S. Lim, Westmead Hospital Antenatal Clinic Notes: Hyperemesis. Patient visibly distressed. Husband waited in car.
17/08/2000 — Metoclopramide 10mg tabs (qty 30, 2 repeats) Dr. S. Lim Notes: Still nauseated at 36 weeks. Patient joked: “I’ll name her whatever you want if you make this stop.” Advised it usually resolves at delivery.
09/09/2000 — Paracetamol/codeine 500/30mg tabs (qty 20, 0 repeats) Dr. S. Lim Notes: Post-delivery. Patient had daughter 04/09. Emergency caesarean. Asked for something stronger — explained codeine limits with breastfeeding. She said “fine” very quietly.
22/09/2000 — Fluconazole 150mg cap (qty 1) Notes: Thrush. Over-the-counter. Patient had baby in carrier, both crying. Offered to hold the baby while processing — patient declined.
11/04/2002 — Folic acid 5mg tabs (qty 90, 5 repeats) Dr. R. Kavanagh
28/08/2002 — Folic acid 5mg tabs (repeat 2) Notes: Patient asked to cancel remaining repeats. Did not elaborate. Marked in system.
14/01/2003 — Sertraline 50mg tabs (qty 30, 5 repeats) Dr. R. Kavanagh Notes: New script. Patient presented alone. Long consultation — Dr. Kavanagh called ahead to let us know she was coming.
14/02/2003 — Sertraline 50mg tabs (repeat 1)
15/03/2003 — Sertraline 100mg tabs (qty 30, 5 repeats) Dr. R. Kavanagh Notes: Dose increase. Patient more talkative today. Asked about the new children’s vitamins display. Bought gummy bears for “Lily.”
12/04/2003 — Sertraline 100mg tabs (repeat 1)
10/05/2003 — Sertraline 100mg tabs (repeat 2)
14/06/2003 — Sertraline 100mg tabs (repeat 3) Notes: Patient brought daughter in. Lily, nearly 3, knocked over the sunscreen stand. Patient laughed. First time I’ve heard her laugh in here.
03/09/2005 — Sertraline 100mg tabs (repeat) Notes: Long-term. Stable. Patient always picks up on Tuesday afternoons now. Lily starts preschool this week — patient mentioned it unprompted.
17/12/2005 — Salbutamol 100mcg inhaler (qty 1) Notes: For Lily. Patient extremely anxious — explained it’s very common in children, showed her how to use the spacer. She practiced on herself first to show Lily it was okay.
08/07/2008 — Sertraline 100mg tabs (repeat)
08/07/2008 — Diazepam 5mg tabs (qty 5, 0 repeats) Dr. R. Kavanagh Notes: Limited supply. Dr. Kavanagh flagged: patient’s mother recently passed. Patient composed at counter. Hands shaking.
22/07/2008 — Sertraline 100mg tabs (repeat) Notes: Early refill. Checked — 2 days within policy. Dispensed.
14/03/2011 — Sertraline 50mg tabs (qty 30, 5 repeats) Dr. M. Chowdhury, Parramatta Family Practice Notes: Tapering. New GP — Dr. Kavanagh retired December 2010. Patient mentioned it like losing a relative.
30/06/2011 — Sertraline 50mg tabs (final repeat) Notes: Patient said she wants to try without. Asked if that’s okay. I said that’s between her and Dr. Chowdhury. She said “I know, I just wanted someone else to say it’s not crazy.”
25/11/2013 — Metformin 500mg tabs (qty 60, 5 repeats) Dr. M. Chowdhury Notes: Type 2 diabetes management. Patient unsurprised. “Mum had it. Gran had it. My turn.”
25/11/2013 — Blood glucose test strips (qty 100)
19/02/2014 — Metformin 500mg tabs (repeat 2) Notes: Patient managing well. Has lost weight. Lily, now 13, “makes her walk every morning.” Patient rolled her eyes but was smiling.
07/08/2016 — Metformin 1000mg tabs (qty 60, 5 repeats) Dr. M. Chowdhury Notes: Dose increase. A1C not at target. Patient frustrated — “I’ve been doing everything right.” Encouraged her to keep at it.
07/08/2016 — Atorvastatin 20mg tabs (qty 30, 5 repeats) Notes: Cholesterol management added. Patient didn’t react to this one. Picked up both bags and said “see you in a month, as always.”
12/12/2019 — Metformin 1000mg tabs (repeat)
12/12/2019 — Atorvastatin 20mg tabs (repeat)
12/12/2019 — Amlodipine 5mg tabs (qty 30, 5 repeats) Dr. M. Chowdhury Notes: Hypertension. Patient’s medication list is growing. She looked at the three bags and said: “I remember when I used to come in here for one thing at a time.”
23/03/2020 — Metformin 1000mg tabs (phone order — COVID protocol) Notes: Contactless pickup. Left at door. Patient waved from window. First time in 23 years she hasn’t come to the counter.
15/04/2020 — Metformin 1000mg tabs (phone order)
15/04/2020 — Atorvastatin 20mg tabs (phone order)
15/04/2020 — Amlodipine 5mg tabs (phone order)
15/04/2020 — Sertraline 50mg tabs (qty 30, 5 repeats) Dr. M. Chowdhury Notes: Restarted. Phone consultation. Patient’s voice was flat. When asked about support at home she said Lily’s in Melbourne. “She was supposed to come back for Easter.”
11/01/2022 — Metformin 1000mg tabs (repeat)
11/01/2022 — Atorvastatin 20mg tabs (repeat)
11/01/2022 — Amlodipine 5mg tabs (repeat)
11/01/2022 — Sertraline 100mg tabs (qty 30, 5 repeats) Notes: Back to full dose. Patient back in store. Thinner. Mentioned Lily graduated — showed me a photo on her phone. Environmental science. “She wants to save the world. Someone should.”
04/09/2024 — Metformin 1000mg tabs (repeat)
04/09/2024 — Atorvastatin 40mg tabs (qty 30, 5 repeats) Notes: Statin increase.
04/09/2024 — Amlodipine 10mg tabs (qty 30, 5 repeats) Notes: BP medication increase. Patient asked if “all this” is normal for her age. I said everyone’s different. She said “that’s a yes.”
04/09/2024 — Sertraline 100mg tabs (repeat)
04/09/2024 — Lily Moran — Folic acid 5mg tabs (qty 90, 5 repeats) Dr. A. Okonkwo, Carlton Medical Group, VIC Notes: Different patient. Lily picking up for herself — visiting from Melbourne. Diane waited by the door, trying not to look too happy. When I handed Lily the bag Diane pretended to read the sunscreen labels. She hasn’t fooled me once in 27 years.
DISPENSING RECORD CONTINUES — PAGE 2 OF 2 Printed by: Greenfield Pharmacy Management System v4.1 Pharmacist on record: N. Greenfield (1997–2019), J. Patel (2019–present) This record contains 247 dispensing events across 27 years.
Fifteenth in a series of stories told through technical formats.